This Privacy Policy explains how IPTVCastPro collects, uses, stores, and protects customer information submitted through our website, checkout forms, WhatsApp conversations, email support, and service activation requests.
Information We Collect
We may collect your name, email address, WhatsApp number, payment-related contact details, order information, language preferences, device information, IP address, and support history when you use our website or contact our team.
How We Use Your Information
Your information is used to process orders, activate services, provide customer support, verify transactions, communicate important service updates, improve website performance, prevent abuse, and comply with legal obligations.
Payments and Security
We do not intentionally store full payment card details on our website. Payments handled through third-party processors are subject to the security and privacy practices of those providers. We take reasonable technical and organizational steps to protect customer data against unauthorized access, misuse, or disclosure.
Cookies and Analytics
Our site may use cookies, server logs, and analytics tools to understand visitor behavior, improve usability, measure page performance, and optimize content for search engines and multilingual audiences.
Data Sharing
We do not sell customer data. Information may be shared only with trusted service providers when necessary for payment processing, fraud prevention, technical operations, website hosting, customer support, or legal compliance.
Data Retention
We retain relevant customer data only for as long as necessary to provide services, maintain support records, resolve disputes, meet tax and accounting requirements, and protect the platform from abuse.
Your Rights
You may request access to your personal data, correction of inaccurate information, or deletion of data where applicable by contacting our support team. Some records may need to be retained for security, legal, or accounting reasons.
Third-Party Links
Our website may contain links to external services such as WhatsApp, payment gateways, or social media platforms. We are not responsible for the privacy practices of third-party sites.
Policy Updates
This Privacy Policy may be updated from time to time to reflect operational, legal, or technical changes. The latest version published on this page will apply.
Contact: [email protected]